Insurance & Billing

How much value do you place on your health? How about on your ability to participate in the activities you enjoy (sports, playing with your kids, etc.)?

New Wave Physical Therapy is an “Out of Network Provider” for all insurances. We collect payment at time of service and accept cash, check, credit/debit card, or Health Savings Account cards. After your session, we will provide a Superbill that you can submit to your insurance to be reimbursed directly and may be able to apply toward your deductible. 


We understand this is not how most Therapy Clinics operate, but that stands by our other promises:

  • We dive deep into your musculoskeletal system to find the root cause of your problem.

  • We won't waste your time on treatments you can do at home.

  • You are guaranteed an hour of personal, one-on-one care every visit by a Doctor of Physical Therapy, not by assistants or techs.

  • You will see the same Physical Therapist for your entire care plan.

  • We will start your appointment ON TIME!

  • An individualized home exercise program built specifically for you.

  • Constant access DIRECTLY to your Physical Therapist through e-mail, calls, or even texts.

So, you see, we aren't like other clinics in the way we do things. Come give us a try. Once you do, you'll come to prefer the difference. We take pride in it.

Still don't believe us? Come in for a FREE consultation!

“But why are you out of network anyway?”

In many areas of healthcare, insurance is beginning to dictate treatments. This means businessmen, not your provider, are deciding how you are treated based on how much it will cost. This often decreases the level of care you receive. Physical Therapists are forced to treat 2-3 patients at a time, leaving patients with technicians for most of their visit, performing exercises they could perform at home. Then patients are asked to return to the clinic and repeat the same routine 3 times a week.


At New Wave Physical Therapy, we refuse to allow dollar signs to dictate how you are treated. This allows us to guarantee you will have your therapist’s undivided attention and you will typically only need to see us once a week. While you are with us, you will only receive treatments that will allow you to meet your goals in the shortest time possible so you can get back to being you!


2655 Donaghey Ave, Suite 101
Conway, AR 72034

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